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Terms of Service

Last updated: July 2026

1. Agreement

By installing, accessing, or using Cadence ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms form a binding agreement between you and Cadence Labs ("we," "us," or "our").

2. What Cadence does

Cadence is a HubSpot integration that adds a custom workflow action for enrolling contacts into sequences. You must have an active HubSpot account with the appropriate subscription tier (Sales Pro or higher) to use sequences. Cadence does not replace HubSpot — it extends it.

3. Your responsibilities

You agree to:

  • Use the Service only for lawful purposes and in compliance with HubSpot's terms.
  • Maintain the security of your HubSpot account and OAuth credentials.
  • Not attempt to reverse-engineer, scrape, or abuse the Service or HubSpot's APIs.
  • Ensure you have consent or another lawful basis to enroll contacts in sequences under applicable law (e.g., CAN-SPAM, GDPR).

4. Payments & subscriptions

Cadence offers Free, Pro, and Enterprise plans. Paid plans are billed monthly or annually through our payment processor. You authorize us to charge your payment method on the billing cycle you select.

  • Prices are listed on our Pricing page and exclude applicable taxes.
  • You can upgrade, downgrade, or cancel at any time from your account settings.
  • Cancellations take effect at the end of the current billing period. No prorated refunds for partial months.
  • We may change pricing with 30 days' notice. Price changes apply to your next billing cycle.

5. Intellectual property

Cadence Labs owns all rights to the Service, including code, designs, and branding. You retain ownership of your data. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes during your subscription.

6. Warranties & disclaimers

The Service is provided "as is" and "as available." We work hard to keep it reliable, but we do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of liability

To the maximum extent permitted by law, Cadence Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you violate these Terms, abuse the Service, or if required by law. Upon termination, your data will be handled according to our Privacy Policy.

9. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page with a new "Last updated" date. Material changes will be announced via email or in-app notice. Continued use after changes means you accept the revised Terms.

10. Governing law

These Terms are governed by the laws of Sweden, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Stockholm, Sweden.

11. Contact

Questions about these Terms? Email us at legal@cadenceflow.app.